On the Temby Australia website, we’ve got a few links to other sites; that’s just part of operating on the web. As such, Temby Australia isn’t responsible for the privacy practices or the content of these other web sites. We would expect that you’ll have no issues with them, but we want you to be aware of this possibility.
Temby Australia complies with the Commonwealth of Australia Privacy Act 1998 and does not disclose personal information other than to facilitate the purchase and supply of products or services from Temby Australia or where required to by law. Information held is stored securely.
Server Logging & Website Cookies
Each customer’s computer uses an IP (Internet Protocol) address when they are online, which is logged by our server. We use your IP address to identify your web site use, assist in the ordering process, help diagnose any problems with your order and our server in general, and to gather broad demographic information such as visitor numbers.
Allowing a website to create a cookie does not give the Temby Australia website or any other website access to the rest of your computer, and only the website that created the cookie can read it. Cookies allow you to take advantage of the best features offered by websites. If you prefer, you can set your web browser to notify you when a site is using a cookie and/or to refuse it.
How We Collect Customer Information
Temby Australia also gathers information about customers through:
- Shopping cart
- My Account contact profile
- Promotional contests (an opt-in choice)
- Newsletter registration form (an opt-in choice, opt-out is available on every newsletter email)
- Contact Us form
- Website Live Messenger Chat
How We Use This Information
The information we obtain from you is used for these purposes:
- To process payments for product purchases and send you items you have ordered
- To contact you if necessary (regarding your purchase or contact details provided)
- To generate purchasing statistics from online surveys and competitions (an opt-in choice)
- To contact you if you win a competition (an opt-in choice)
- To send you information about our company/products and promotional material
- To answer any general queries you submit via our contact us email form